Refund policy

Last updated: April 02, 2026

At Baberio, we want you to feel confident with every purchase. If something isn’t right, we offer a straightforward return process designed to be clear and fair.

Order Cancellations

You may request to cancel your order within 24 hours of placing it by contacting us at sales@baberio.com with your order number.

After this timeframe, orders may already be in processing and cannot be guaranteed for cancellation. Once an order has been dispatched, it cannot be canceled, but it may still be eligible for return after delivery.

30-Day Returns

You may request a return within 30 days from the day you receive your order.

To qualify for a return, items must be:

Unused.
In their original condition.
Returned with all original packaging, tags, and included accessories.

If you’re unsure, our support team will guide you through the whole process.

Return Policy Overview

Return Window: 30 days from the day you receive your order.
Condition: Items must be unused and in original condition with all packaging, tags, and accessories.
Easy Returns: Our team will guide you through the process step-by-step.
Restocking Fee: $0. Baberio does not charge any restocking fees on returns.

Return Costs

If There Was an Issue With Your Order

You will not be responsible for return shipping costs if the item:

Was incorrect.
Was damaged during shipping.
Has a manufacturing defect.

In these cases, we will offer a replacement or full refund after review.

Change of Mind

If you wish to return an item for personal reasons (such as ordering the wrong product, sizing concerns, or no longer needing the item), return shipping costs will be the customer's responsibility.

Original shipping costs (if applicable) are not refundable.

How to Start a Return

1. Contact Us
Email sales@baberio.com with your order number and reason for return.

2. Prepare Your Item
Repack the item securely in its original packaging, including all components.

3. Ship the Item
Follow the return instructions provided by our support team and use a trackable shipping method.

Refund Process

Once your return is received:

We will inspect the item to confirm it meets the return conditions.
When approved, your refund will be issued to your original payment method.
Please allow up to 7 business days for processing after approval, depending on your bank or provider.

Exchanges

We offer exchanges where possible. If you’d like a different product, variation, or size, contact us at sales@baberio.com , and we’ll assist you based on availability.